The following shall be the Service Standard of the Office of the Municipal Environment and Natural Resources Officer, this Municipality:

1. ISSUANCE OF CERTIFICATION FOR PERMIT TO CUT AND PERMIT TO TRANSPORT:

   REQUIREMENTS:

   1. Photocopy of Proof of Ownership
   2. Authorization Letter, if the applicant is not the owner
   3. Barangay Certification
   4. Zoning Certification
   5. For commercial purpose:
      • Special Business Permit (Business and Licensing Office)

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Secure and accomplish an Inspection Form	2 minutes	none	ANY OF THE FOLLOWING: JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order	MENR Office
   Submit the duly accomplished inspection form and requirements to the frontline personnel for the scheduling of inspection.	5 minutes	none
   Accompany the Inspection Team to the area. NOTE: The inspection team is composed of the following: Representative from MENRO Representative from DENR Representative from MPDO Representative from Barangay	3-4 Hours for normal transaction (site has considerable topography, trees of not more than 25-trees 1-2 days for heavy transaction (site has difficult terrain/topography, trees of more than 25-trees	none	ROMULO ABIBUAG Admin. Aide I - Job Order EDWIN A. BALAGONZA Admin. Aide II - Job Order ENGR. ALLAN V. RIVERA MENRO
   After the inspection, the Team will prepare an Inspection Report (including the computation the computation of volume) and Order of Payment	1-2 Hours for normal transaction 1-day for complex transaction	none	ROMULO ABIBUAG Admin. Aide I - Job Order EDWIN A. BALAGONZA Admin. Aide II - Job Order JULIETH F. MALOMPONG Admin. Aide III - Casual ENGR. ALLAN V. RIVERA MENRO
   Proceed to the Office of the Municipal Treasurer for the payment of the required fees Inspection Fee Fee per truckload Secretaries Fee Documentary Stamp	5 minutes	P150.00 150.00 50.00 15.00	REVENUE COLLECTION CLERK	Office of the Municipal Treasurer
   Present the Official Receipt to the frontline personnel for the preparation and issuance of the requested document	10 minutes		JULIETH F. MALOMPONG Admin. Aide III - Casual ENGR. ALLAN V. RIVERA MENRO	MENR Office

2. GARBAGE COLLECTION SERVICE

   REQUIREMENTS:

   1. Official Receipt issued by the Office of the Municipal Treasurer
   2. MENRO Complience Certificate

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Approach the frontline personnel and inquire about the service	2 minutes	none	ANY OF THE FOLLOWING JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order RAYNOLL S. SICHON Admin. Aide VI	MENRO Office
   Attend orientation on ESWM Program and its services	30 minutes	none
   Secure and fill-up Application Form and submit the same to the frontline personnel for evaluation and assessment of fees	5 hours	none
   Proceed to the Office of the Municipal Treasurer for the payment of the required fees Residential Commercial Secretaries Fee Documentary Fee	5 minutes	P30.00/mo. 50.00/mo. 50.00 15.00	REVENUE COLLECTION CLERK	Office of the Municipal Treasurer
   Present the Official Receipt to the frontline personnel for the endorsement and approval of the Garbage Application Form	10 minutes	none	ENGR. ALLAN V. RIVERA MENRO VIC PAUL M. SALARDA, MPA Municipal Mayor or her authorized representative	MENRO Office Office of the Municipal Mayor
   Receive copy of the approved Garbage Collection Application Form and the schedule of garbage collection	2 minutes	none	ANY OF THE FOLLOWING JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order RAYNOLL S. SICHON Admin. Aide VI	MENRO Office

3. SEPTAGE DESLUDGING & TREATMENT SERVICE

   REQUIREMENT:

   1. Official Receipt issued by the Office of the Municipal Treasurer
   2. Job Order Form
   3. Manifest & Septage Loading Form

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Secure and fill-up Request Form	2 minutes	none	ANY OF THE FOLLOWING: JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order RAYNOLL S. SICHON Admin. Aide VI	MENRO Office
   Attend brief orientation on Septage Management Program	15 minutes	none	JULIETH F. MALOMPONG Admin. Aide III - Casual ENGR. ALLAN V. RIVERA MENRO
   The inspector/driver will conduct on-site inspection. After the inspection the frontline personnel will prepare the Order of payment NOTE: As provided under Septage Mgt. Ord. 2008-048, the owner shall be the one to open the manhole prior to inspection. If septic tank found to have needing improvement/retrofitting, the owner shall prepare the necessary construction material to upgrade his/her septic tank facility.	30 minutes excluding travel time	none	NESTOR LANTICSE H.E.O II - Job Order FALF F. FAJARDO Admin. Aide III - Job Odrer
   Proceed to the Office of the Municipal Treasurer for the payment of the required fees For Alabel Client: Residential/Institutional Commercial/Industrial Outside of Alabel: Residential/Institutional Commercial/Industrial	5 minutes	for the first 5 cu. m. of collected septage P1,080.00 1,800.00 3,000.00 3,500.00	REVENUE COLLECTION CLERK	Office of the Municipal Treasurer
   Present the Official Receipt to the frontline personnel for the schedule of dislodging operation	2 minutes	none	JULIETH F. MALOMPONG Admin. Aide III - Casual NESTOR LANTICSE H.E.O II - Job Order FALF F. FAJARDO Admin. Aide III - Job Order	MENRO Office
   Conduct of actual dislodging operation. After dislodging, the Driver shall facilitate the accomplishing of Manifest form duly signed by Barangay Captain and septic tank owner.	30 minutes for distance of less than 30 meters from nearest access road 1 hour for distance of more than 30 meters from nearest access road	none	NESTOR LANTICSE H.E.O II - Job Order FALF F. FAJARDO Admin. Aide III - Job Order	Site
   Bring collected septage to Alabel-STF for treatment and final disposal. Submit manifest and septage loading form to STF-Chief Plant Operator	15 minutes	none	NESTOR LANTICSE H.E.O II - Job Order FALF F. FAJARDO Admin. Aide III - Job Order	STF Site Sitio Mahayahay, Bagacay

4. ISSUANCE OF CERTIFICATION FOR PROPOSED MARICULTURE AND COASTAL PROJECTS:

   REQUIREMENT:

   1. Barangay Certification
   2. Sketch Map
   3. BFARMC Resolution
   4. Official Receipt from the Office of the Municipal Treasurer

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Submit the required documents to the frontline personnel for the scheduling of ocular inspection	2 minutes	none	ANY OF THE FOLLWOING JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order	MENRO Office
   Accompany the Team to the site to conduct inspection. After the inspection the frontline personnel will prepare the Order of Payment	30 minutes excluding travel time	none	ENGR. ALLAN V. RIVERA MENRO	Site
   Proceed tot he Office of the Municipal Treasurer for the payment of the required fees	5 minutes	P50.00	REVENUE COLLECTION CLERK	Office of the Municipal Treasurer
   Present the Official Receipt to the frontline personnel for preparation and approval of the requested document	2 minutes	none	JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order ENGR. ALLAN V. RIVERA MENRO or his authorized representative	MENRO Office
   Receive copy of the certification	1 minutes	none	JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order	MENRO Office

5. CONDUCT OF ORIENTATION/BRIEFINGS/WORKSHOPS:

   REQUIREMENT:

   1. Letter Request
   2. Official Receipt from the Office of the Municipal Treasurer

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Submit letter request to the frontline personnel for evaluation, scheduling of the activity and assessment of fees	15 minutes	none	ANY OF THE FOLLOWING: JULIETH F. MALOMPONG Admin. Aide III - Casual JAYCEE D. TOLENTINO Admin. Aide II - Job Order	MENRO Office
   Proceed to the Office of the Municipal Treasurer for the payment of the required Orientation fee on septage management & solid waste management program: For Adult For College Students For Secondary Students For Elementary Pupils For Pre-schoolers For request for CD and other substantial documents/materials NOTE: This fees is applicable to clients who are not resident of Alabel	5 minutes	P50.00 20.00 15.00 10.00 5.00 500.00/set	REVENUE COLLECTION CLERK	Office of the Municipal Treasurer
   Present the Official Receipt to the frontline personnel for the final scheduling of activity	2 minutes	none	JULIETH F. MALOMPONG Admin. Aide III - Casual ENGR. ALLAN V. RIVERA MENRO or his authorized representative	MENRO Office
   Conduct of Orientation/Briefing/Workshop and the issuance of the Certificate of Appearance or Attendance	10 minutes for 5-pax & below 30 minutes for 6-20 pax 1 hour for beyond 1-hr	none