The following shall be the Service Standard of the Human Resource and Development section under the Office of the Municipal Administrator this Municipality:

1. ISSUANCE OF CERTIFICATION

   REQUIREMENTS:

   Official Receipt (OR) issued by the Office of the Municipal Treasurer

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Proceed to the Office of the Municipal Treasurer for the payment of the required fee	5 minutes	P 60.00	REVENUE COLLECTION CLERK	Office of the Municipal Treasurer
   Present the Official Receipt to the frontline personnel for the preparation of the certification	5 minutes		ANY OF THE FOLLOWING: RAWIYA S. SAULA Administrative Ass't. I MA. IMELDA M. ESPAÑOL Administrative Ass't II	HRD Office
   The frontline personnel endorse the requested document to th Human Resource and Mangement Officer for her signature	5 minutes		JOCELYN L. TENCHAVEZ, MPA Admin. Officer IV or her duly authorized representative	HRD Office
   Receive copy of the certification	1 minute		RAWIYA S. SAULA Administrative Assistant I MA. IMELDA M. ESPAÑOL Administrative Assistant II	HRD Office

2. APPLICATION FOR LEAVE OF ABSENCE:

   REQUIREMENTS:

   Medical Certification (if the number of days is more than five(5) days)

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Secure an Application Form from the frontline personnel and ask for the updating and computation of the leave.	2 minutes	none	RAWIYA S. SAULA Administrative Assistant I ROWENA C. TAN Administrative Aide III	HRD Office
   The frontline personnel endorse the duly filled up form to the Human Resource and Management Officer for review and forward the same to the Municipal Mayor for her approval	10 minutes	none	RAWIYA S. SAULA Adminstrative Assistant I ROWENA C. TAN Administrative Aide III JOCELYN L. TENCHAVEZ, MPA Administrative Officer IV or her duly authorized representative HON. VIC PAUL M. SALARDA, MPA Municipal Mayor or her duly authorized representative	HRD Office
   Receive copy of the document	1 minute		ROWENA C. TAN Administrative Aide III	HRD Office

3. APPLICATION FOR RETIREMENT FROM SERVICE:

   REQUIREMENTS:

   Letter Request duly approved by the Local Chief Executive (at least one(1) year prior to the scheduled date of retirement)

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LOCATION
   Submit the letter request to the frontline personnel and wait for the scheduled exit interview	2 minutes	none	ANY OF THE FOLLOWING: RAWIYA S. SAULA Admin. Assistant I MA. IMELDA M. ESPAÑOL Admin Assistant II	HRD OFFICE
   Attend the Exit Interview	Maximum of 2 hours	none	JOCELYN L. TENCHAVEZ, MPA Administrative Officer IV or her duly authorized representative
   After the interview, approach the frontline personnel for the cmputation of Tentative Leave Credits and the releasing of different forms for the availment of benefits from GSIS and Pag-IBIG fund.	30 minutes	none	ANY OF THE FOLLOWING: ROWENA C. TAN Administrative Aide II RAWIYA S. SAULA Administrative Assistant I MA. IMELDA M. ESPAÑOL Administrative Assistant II
   Submit the duly filled-up forms to the Human Resource and Management Officer for checking and submission to concerned offices	30 minutes	none	JOCELYN L. TENCHAVEZ, MPA Administrative Officer IV or her duly authorized representative

4. ISSUANCE OF APPOINTMENT FOR JOB ORDER WORKER:

   REQUIREMENTS:

   1. Request for Employment
   2. Personal Data Sheet (PDS)
   3. Position Description Form
   4. Sworn Statement of Assets, Liabilities and Net Worth
   5. Oath of Office
   6. Form 211 (Medical Form)
   7. Clearance from the National Bureau of Investigation (NBI)
   8. Photocopy of the Voter’s Identification Card

   PROCEDURE	DURATION	FEES	PERSON RESPONSIBLE	LCATION
   Submit the Request for employment to the frontline personnel	3 minutes	none	ANY OF THE FOLLOWING: RAWIYA S. SAULA Administrative Assistant I MAILYN S. BALCO Administrative Aide III	HRD OFFICE
   Wait while the frontline personnel conduct verification as to the completeness of the requirements submitted	10 minutes	none	RAWIYA S. SAULA Administrative Assistant I JOCELYN L. TENCHAVEZ, MPA Administrative Officer IV or her duly authorized representative
   If all the requirements are present, the frontline personnel prepares the Appointment and process the same	maximum of 2 hours	none	RAWIYA S. SAULA Administrative Assistant I JOCELYN L. TENCHAVEZ, MPA Administrative Officer IV or her duly authorized representative
   Received copy of the appointment	3 minutes	none	MAILYN S. BALCO Administrative Aide III RAWIYA S. SAULA Administrative Assistant I